So why do I have one foot out the door? I guess no sales platform is perfect. I believe sellers remorse was behind the refusal to complete the transaction. Now their postal is more than $7! Trust me, if you dont share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. I had a buyer try to sneak different items into a bundle after we had negotiated. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! A punitive feedback system totally biased towards the buyer. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. Log in to your Poshmark account. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. I am not a buyer so i dont care to even look at another poshers closet at all. Who needs that aggravation anyway. There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but its well worth it because its YOUR site and youre not having to deal with the BS on Poshmark. I was a fulltime seller on ebay from about 2003 until 2007. Im so over it right now. Customer service sucks as far as them rep-emending these people for doing this. First of all, dont communicate with someone outside of the Posh app. Anyone who gets mad because they arent making money is being silly.. I have shared to FB, I bought a mannequin to make my pics more professional. Posh many times does not care about it being a prohibited item or even a replica because they get their 20% from the sale. And not everyone on Posh is conducting it or their closet as a business. However, you cannot follow them, and you cannot share their closet. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. The buyer usually has more to lose than the seller does and if buyers dont trust Poshs customer service and know that they can return when the description is genuinely wrong, then they wont buy. Absurd right. Thanks. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. And on a Sunday, today on a holiday weekend????? Who do they restrict? I came back from vacation to all of that and just shipped her top and deleted the app. I use to have an IG store but then you get shady people there filing a charge back 40 days later. On si h low offers just dont counteroffer! Im still using POSH as my secondary selling site but I still depend on eBay I wrote to Manish in hopes that he can see for himself how vulnerable we are to these predators. I certainly dont miss the time suck, and Im now making a lot more money on my own site than I ever made on the Poshmark app. It is not a great time for e-commerce startups. Good Bye Poshmark Forever. Or a new platform to use? I received an email stating it was removed because it was counterfeit! I dont care if my buyer gets her money back, but not sure how PM does that with a bundle, if they have to return the whole bundle or not. Outside all the reasons most of the comments have said- mostly scammers, rude people and the absolutely worst customer service in the history of online sales I mean, honestly when its worse than eBay, that is sayin something, I think that its really being overlooked just how much Poshmark is expected to consume a persons life just to sell a $35 skirt, pack it prettily, rush it to the post office, wait for someone to get off their ass and accept it while praying they dont ding you with less than 5 Stars. Oh wow! These people are unbelievable. Its that easy. And comments like this always make me wonder too if they are trying to convince themselves. Ive been toying with the idea of starting my own website, Im just not sure Im there yet. I just think it is ridiculous to complain about that when you got the shirt probably for $3!! Sick of it! Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. If you get it sent back video tape the moment you grab the package and open it and see whats in there. I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. I told Poshmark to send it back because I didnt want to have someone like that having my beautiful necklace. I did write her a comment and called her out on it. Posh cancelled the sale. Any advice will be helpful! Its called How To Ditch Poshmark and Start Your Own E-Commerce Business! Its a 57-page e-book that details every step I took in opening my Shop Stylaphile Vintage store. If youd like to find out more about the companys vision and mission feel free to e-mail at element22co@gmail.com. This is because they realized there was NO $$$ in providing customer service. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. We will see how this goes. Why dont I also try selling on Poshmark? When I contacted them they said that the fine print states you cant use free shipping with referral codes. I get a nasty review how I lied about the items, that they were used. Ive been going round and round with them. Thanks for your suggestions of better alternatives to PM! I have no recourse and feel I was scammed. Best of luck and keep me posted! I got my money back, but damn! I just had as case open for me exaggerating the so-called flaws I didnt describe. I am so sorry to read this. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. I dont feel so alone now. What boils my blood is the one star rating (and mine were all nwt!) I would like to put my two cents in this!! From my experience as a merchant, there is no monthly listing fee on Tradesy. I listed an authentic designer purse, But after sharing, liking, and following others, there doesnt seem to be much return. Ive been on Posh for about 2 years and Ive been selling things here and there. Out of the blue they sent me another label. I do the same thing every time someone opens a case I immediately reply and say I will not accept the return because my listing had clear photos and a description, with measurements, which I show in a screenshot in the reply. I have never wasted so much timefor $20! Poshmark customer service sucks. With no real protections, its a huge risk for You and not to Poshmark or the buyer. I have many complaints about poshmark, but lowballing for $7 shipping doesnt make sense(?!). Sent it to her after the weekend I get a note saying it was damaged and she wants to return. First off, when you block another user on the Poshmark platform, you are changing a setting so that the person can no longer like, comment on, put in . I agree. Bad: "Hi! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. And they are wicked. I have many issues with Poshmark myself,and I agree with everything you said,except for one in particular. Why is 5:00 a.m. so crucial to share your items on PoshMark? But started selling upper end vintage and luxury labels on eBay in the late 90s selling to a variety of people but also designers and once in awhile a celebrity. Our generation has made it such a big deal to stop talking to someone because they make you unhappy, but in all honesty, it is absolutely 100% okay. Heres the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! I used to sell on eBay about 20 years ago. Best of luck. I started an Instagram page for the brand (@ShopStylaphile) and also use the blog and other social media channels to drive traffic. You send the longer you will be waiting. The buyer opened a dispute claiming its not as described and is broken. I responded immediately to the clam and again a day later but Poshmark has not had the courtesy to respond. Hello, I complete The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. Thats what I found so frustrating. Its so crazy! I was selling a brand new pin up girl red dress. Tradesy refunds the money to the buyer and then they resell your item themselves. I was working the graveyard shift for the first year that I sold On PoshMark and made roughly over 180 sales. I also use Tradesy. I was under the impression thst Pishmark had individual sellers putting up for sale their own item.What Ive seen, increasingly, is tons of sellers putting up for sale items they have bought off ebay and some of those cheaper, asian based stores that are all over the internet! I only sell new items for a reason so i dont have all the issues that i have read on this posting. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. Thanks for making me feel better about my over reaction! Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. My bag was ripped by the buyer (maybe she regretted her purchase). Hi Nelia! agrreed! I was already credited by Poshmark, so this $48.00, rare top was given to me. Ive had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. They just provided a tracking # to wait for god knows what to arrive. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. My family sees me running around trying to make a sale and decided to help me so we literally share ALL THE TIME and nothing, just some weeks ago I was having good sales but I have the feeling they have a way to control who sees you shares or how many people sees it. You cant say that the item does not fit or you change your mind. I was looking to buy one, and I really wouldnt mind if its damaged inside. I was a top seller, with over 333,000 followers. Im basically on PoshMark to sell. Sorry! Depression doesnt even cover how I feel. The description stated that there was a small, barely noticeable stain under one arm of the dress. Nothing came, or was updated on Posh. They do CCO and other opportunities that are NOT opportunities, its how posh makes more money, not us so dont fool yourself. I decided not to sell on Poshmark..too much cliquey behaviorSome lsdies have been gracious and lovely, and Ive gotten real deals..even steals.Pick your battles..ordered 3 slip..were nothing more thanhip length camisoles..oh well. They give you the impression that EVERY seller on here kills it! Maria, this is terrible! They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. Poshmark uses tactics like IP address banning. They gave the buyer back the money. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. They were like new. I think I may have had my last straw moment, as well. I either get told the same script that buyers have 3 days to accept or they ignore me completely. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. Yup, you heard it here. I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. Wow, I am so sorry this happened to you! My daughter bought it and it did not fit. Click that and you will see the "block user" option. Havent made any sales in a few weeks and today Ive made 4 out of no where. I find I couldnt make a profit on a lot of items due to the item being $20 $30 dollar items and then if you add the $ 6.79 the buyer is now paying almost $30 $ 40 dollars for a $20 dollar item or rather not because they wont. But I am the one that got screwed an I did everything right !! As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. Def the worst I have heard!! Wow. I posted a beautiful peridot necklace for way cheaper than it was worth. As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. Thank you for making me feel I was not alone. Posh happily accepts my 20% fee and wants us to Share the Love. I tell people to look on line to see if they can buy the BRAND NWT top Im selling that is currently in stores and in style for less? Thank you so much, Wow! And that lowball offers were rude and to just go away. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. Poshmark has some scummy sellers and buyers period!! I lost. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. If not, oh well. The laundering care label on the side seam showed it was Forever 21. Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. Also there are usually local facebook groups too sell on. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. The first was a lowball so I declined, but the 2nd I dont know if I should trust. I know I will one day. I would never sell a flawed item- especially to that degree! SMH . If you dont mind me asking, how did you get your traffic back to your site? Well, someone posted it, and my closet was invaded by these, support group members. Im an avid buyer never have issues and I am a seller as well and have had some nasty child like women treat me like dirt. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. I ran across your blog and Im happy to see that I am not the only one who keeps getting low ball offers like no tomorrow. They do not look out for the seller either. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. I am really disappointed and sad. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. Users can be blocked from interacting with your closet. Great idea! Scammers everywhere, and the fees are much too high. I wish you tremendous success and much less stress!! I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. Ive been selling on eBay off and on for the last 15 years and its just extra income for me. Im finding some women are awesome and dont try to get you down too low and others like your things but they want it for $5. As Im sure you have personally witnessed if you didnt go to a shelter during the storm, you are not going to get a drop of help unless youre a homeowner and even then the assistance is so little that it doesnt go very far at all. Its the same with every selling site , so if you want to sell online its just something a seller will have to put up with and take their losses if they are making some decent money in general . You definitely have a huge audience on eBay. I stopped posting on PM because of their crazy 20% fee and poor customer service. Iv got names. I take a lot of photos including closeups of what I am selling. Find the person you want to unblock in the list and tap on "Unblock." Thinking she thinks I took it off line and sold it which is not true. I know I probably should have just canceled the order but I figure everyone starts somewhere. I have been an occasional Poshmark shopper (I shop ALL over online, wherever I find what I want at a fair price and I never lowball anyone). There is no way I can sell them now. I very stupidly asked her in a comment what happened to them, they were new That was cause for harassment and I am now banned. Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. Bethany I agree with you. Im going to take pictures of every inch of an item. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. After a few months, I started seeing tons of foot fetish perverts all over the feed. Ive had far more positive reviews than negative but lately a huge influx of negative when I havent done anything different. So my feeling is if she really wanted to sell this, she would respond to this ?s. Im still selling on the site, although Poshmark fees are extremely high. As you said with the item you sold that was return, it takes time to take photos, answer questions and ship the item only to get a return. I sit on pins and needles with every order. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. Completely bizarre but block and ignore. Looking into this. Do you not think that sellers deserve to be compensated a little for their time and effort? and offer no information on how these amounts are calculated to be deducted on our behalf. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? Since then another open case has been filed against one of my listings where it was clearly stated NO STAMP to determine if what I was selling was gold or gold-plated. This is going to be a great one, you think to yourself. Everything seems to be one hot mess. Poshmark did not respond further. I cant deal with lowballs. I blocked her and removed the entire listing ( since you cant remove the offensive comments) On the other flip of the coin I had a very sweet lady who had bought from me a few times in the past purchase several of my smaller items and tell me that although she didnt have a need for any of the items , she wanted to help. I felt really and until she started being rude. I have not had a case opened yet. They need to offer more options on shipping. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. I dont buy or sell much, just dabble. That why they dont have a call center like eBay does! She was rude and not what I wanted to deal with. It has left me mortified that trolls like this exist on this site and poshmark does nothing. Good luck with your site! I was very detailed in my descriptions as well and was referring to the people that continually ask questions without looking at the description first. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. There are blogs, Instagram pages, and groups on Facebook devoted to beating the system of Poshmarks wicked algorithms. It was very cathartic to vent. I had exactly the same issue with my listing returned back to me, even if I have a photos before wrapping the item, and sent to poshmark support for evidence that it was not the same when it got back to me poshmark will never take your side. Im not sure how long that takes since that was only a day ago. Also if you go on youtube there are tons of videos on reselling, online business, etc. I had a girl give me a terrible rating for shipping time needs improvement. People logged on by the thousands to sell clothes for cash. how expensive things are. No response does not work for me if I must hand over an unworn item with tags attached for authentication. OMG!!!!!!! My daughter and I were devastated!! Also i feel we should be able to rate buyers as well. The whole thing is odd and kind of sketchy! I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. Poshmark support is certainly not going to help you. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. I can live with it. How they monitor thousands of closets is beyond me. It was a bit of a frustrating experience. Wow!! People are so rude. I just found Mercari to be too much of a hassle. She said, no gurl.just send it as it is. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . So I sent posh pictures of my complaints. Also her poor, low-lit photos of the spots were blurred. Like somehow, thats your problem and not the manufacturers? I am documenting my packaging & item just to be safe. Is this new? Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the ones you all have had!! Cant afford new stuff like MK bags and such, but would love to get them for below $100. Ive been selling on eBay for over 12 years and never really had any issues up until the past couple of years.omg, scammers galore!!! Really a Chanel dusty bag! One little thing they dont like and the thriving business you been working the last few years at is gone! It just reinforced my decision to NOT start poshmark at all. In my fifth purchase attempt, the item was promptly shipped and received. I getting back to my life now. Any input would be helpful esp. Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. Its showing a side of humanity that Im not liking so much. I clearly stated in my A buyer was interested and they negotiated a price. They chased the small sellers who built ebay out. How does the BBB have them at an A with all the complaints people have filed?!! 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