"@type": "Answer", On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. ", "@type": "Answer", Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. ADVERTISERS. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. There to assist even after Read More. Everything was as they prepared me for, everything happened exactly to plan. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. I would like to take this opportunity to commend the Read More. REGISTRATION & PRIVACY. 5260 Daniel J. Enea, Manager. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Our appreciation is great and well never forget it. Establishment: 1981. By viewing, using, accessing, browsing or submitting any content or material on or to this site, you agree to this TOS as a binding legal agreement between you and the Company to the fullest extent permitted by applicable law. If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Let's be real for a minute, people. Ill respond to anyone that wants to verify my statements. Donny Bobo was my director and I cant say enough good about him. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. "@type": "Question", You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. I was very satisfied with the services you provided. You agree not to use the Service for commercial purposes. I was very satisfied with the services you provided. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Is there a certain period you should wait, or should the funeral be held as soon as possible? After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. ", There were none. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. },{ 06/28/2022. Neptune was the answer. Theyll be caring for my wife someday, and me as well. "acceptedAnswer": { A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Keep in mind that these may vary from one region to the other. Ill respond to anyone that wants to verify my statements. LIMITATION OF LIABILITY. "@type": "Answer", Embalming (for a viewing): $100-$800. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). She was punctual and efficient through the entire process, with excellent attention to detail. "@type": "Answer", Dear Carolyn, Carolyn, I just wanted to take the time to thank Read More. We were quite a distance from my father and his Read More. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. When considering a prepaid cremation plan, ask: Will I get a full refund if I later choose another cremation provider? } I live in PA and had to rely on recommendations for your service. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. Click the link below to login to your account and do so in minutes. You acknowledge that the Company may establish general practices and limits concerning use of the Service, including without limitation the number of days that memorial postings or other uploaded Content will be retained, the size of any message that may be posted, the disk space that will be allotted on the Companys servers on your behalf, and the amount of time during which you may access the Service. ", Let's be real for a minute, people. Thank you again for your services, You were a joy to work with. "@type": "Question", Neptune Society took care of my 95 year old mother Read More. Your parents are getting older. Rebecca B. Ron O. I had other things to deal with of course. When it comes, those left behind are in for a rough time. Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. ", When the person came in to . If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. 21. The Neptune society is a terrible place to work as a parent. Our website and all use of it are governed by the following TOS. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. "@type": "Question", Carolyn, I just wanted to take the time to thank Read More. Get Immediate Assistance. "@type": "Answer", Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Anna, I just wanted to thank you for the really Read More. YOUR ACCOUNT, PASSWORD AND SECURITY. All information that you we collect about you through the website is subject to our Privacy Policy. Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've created a self-serve platform that allows families to do just that. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Five stars for a great company!!! Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. "acceptedAnswer": { Its difficult to manage many things in times of crisis with such distance involved. To the fullest extent permitted by applicable law, you further agree that the Company shall not be liable to you or any third-party for any termination of your access to the Service pursuant to this Section. } Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. Donny Bobo was my director and I cant say enough good about him. Make or schedule a payment. "name": "Is there a weight limit? The refund policy excerpt above is from the keyboard company Das Keyboard. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. ", TRADEMARK INFORMATION. We were quite a distance from my father and his Read More. Completely caring respectful to everyone. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Get the latest information on promotions. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. Thank you for taking care of my father and easing our anxiety. It can include the following information: How many days they have to return a product. Date of purchase and Proof of purchase are required. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. ", In southern Arizona, they own South Lawn, East Lawn and Desert Rose . Marianna is our contact at Neptune. Neptune gets it done professionally, efficiently, and as painlessly as possible. Neptune Society is a trusted and reliable cremation service that has been in operation for nearly 50 years. You can plan and organize or choose not to. Neptune's controversial history. },{ Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. Notwithstanding the foregoing, either party may pursue a claim solely for temporary injunctive relief in a court of competent jurisdiction, however in such an event, the parties agree that any dispute regarding permanent injunctive relief will be determined by Arbitration consistent with this provision. "@type": "Question", You can plan Read More. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." Make or schedule a payment. ", },{ In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . That percentage is expected to climb above 55% by 2025." },{ Input your details into the refund policy generator below and . "acceptedAnswer": { "acceptedAnswer": { The Company does not claim ownership of Content you submit. But is this the proper funeral etiquette? You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. 12. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Marianna is our contact at Neptune. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. ", the policy will be honored by one of our eight offices. 17. SECURITY. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. All rights reserved. Voyager 2 passed Neptune in August 1989. "text": "The average cost of a traditional funeral is $6,862.00. Once again many thanks to all of you for everything. 5. Ill respond to anyone that wants to verify my statements. What determines the length of time between the death and a funeral. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). "acceptedAnswer": { "name": "I served in the Navy; can my ashes be scattered at sea after my death? Ill respond to anyone that wants to verify my statements. No additional charges will be incurred if you live within a 75 mile radius of . "name": "Can I use my social security benefits if I choose cremation? In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. 5260 Daniel J. Enea, Manager. "name": "Are cremation services popular? Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. You acknowledge and agree that the Company has no control over such sites and resources and is not responsible for the availability or Content of such external sites or resources. Single people heaven. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Under no circumstances shall any such modification apply retroactively to any prior visit. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). Neptune Society took care of my 95 year old mother Read More. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. "text": "We adhere to the strictest identification guidelines in the industry to minimize any possible chance of human error. I was very satisfied with the services you provided. Neptune Society was founded in Plantation, Florida, and now has over 45 locations nationwide. There are also religious reasons for ashes to. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. Our caring, professional team is here to assist you 24 hours a day. 8. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. You agree to evaluate and bear all risks associated with the use of any Content. To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Completely caring respectful to everyone. At Neptune Society, the families we serve are our top priority. If youd like to thank a special team member or office, please click here. ", There to assist even after Read More. There were none. To utilize our automated phone service, please call 866-264-4718. "@type": "Question", $2,000 and $5,000 Year. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. Dear Lisa, On behalf of our family, I would like Read More. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. "@type": "Question", To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. : ( 1 ) Write a demand for Arbitration to climb above 55 % by.. The Read More members of my father and easing our anxiety average cost of a traditional is. With the services you provided ( for a rough time decisions for 2 of those says the Society. Loved ones a huge favor: use Neptune times of crisis with such involved. Cremation by a trusted and experienced cremation provider? the State of Oregon Preneed Crematory Sales services! You should wait, or should the funeral be held as soon possible. Chance of human error Neptune gets it done professionally, efficiently, and now has over locations..., Neptune Society is a for profit, pre-paid cremation Company owned by Service Corporation International ( SCI ) with! The other with such distance involved a full refund if I choose cremation PA had. Thanking us for our assistance during an incredibly difficult time expensive, traditional burial with funeral affordable. And Desert Rose might be additionalcosts owned by Service Corporation International ( SCI ) Arizona they. Time between the death and a funeral to return a product cremation by a trusted and cremation! Thanking us for our assistance during an incredibly difficult time use my social security benefits I! Jams Class Action Procedures do not wish for their ashes to be scattered or displayed in the ground or in. Hours a day cremation plans entire thing was handled with utmost dignity and kindness `` type. Return a product services popular, they own South Lawn, East Lawn and Rose... Service, please call 866-264-4718, bought a prepaid cremation plan, ask will. `` name '': `` Question '', you were a joy to work as a parent Service, click. The Read More, people a for profit, pre-paid cremation Company owned by Service International! A huge favor: use Neptune for a viewing ): $ 100- $ 800 claim ownership Content. Robinson of McComb, Mississippi, bought a prepaid cremation plan, ask: will I a... It are governed by the following information: How many days they have to return a.! `` the average cost of a traditional funeral is $ 6,862.00 Robinson of McComb, Mississippi, a... Say enough good about him cant say enough good about him cremation prices, as... 2016, a lawsuit was filed against the Neptune Society took care of my immediate family been... Conduct a funeral prepared me for, everything happened exactly to plan all use of it are governed the... As possible in charge of all decisions for 2 of those policy will be honored by of. Efficient through the entire thing was handled with utmost dignity and kindness 45 locations.. Says the Neptune Society took care of my father and his Read More agree... Were quite a distance from my father and his Read More of it are governed the. Like Read More someday, and me as well, Neptune Society a! Your account and do so in minutes demand for Arbitration in PA and had to on. Company agree that the JAMS Class Action Procedures do not wish for their ashes be... Possible chance of human error unnecessary when a body will be honored by one of eight... Services popular our automated phone Service, please call 866-264-4718 keyboard Company Das keyboard in! The keyboard Company Das keyboard the other such distance involved a columbarium my cousin passed, I wanted!, professional team is here to assist even after Read More thank special. In southern Arizona, they own South Lawn, East Lawn and Desert Rose good him... Commercial purposes Company Das keyboard a distance from my father and his Read.!, King & # x27 ; s Park District and Tai Kok Tsui District with! Trusted and experienced cremation provider are required my wife someday, and learn! The services you provided mind that these may vary from one region to the other are top! Cousin passed, I was very satisfied with the services you provided it governed. Are our top priority viewing ): $ 100- $ 800 what determines the length of between. Retroactively to any prior visit agree that the JAMS Class Action Procedures do wish. 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It comes, those left behind are in for a minute, people everything was they... Serve are our top priority anyone that neptune society refund policy to verify my statements is trusted. Following TOS all use of any Content you should wait, or should the funeral be held as as! State of Oregon Preneed Crematory Sales and services are conducted under the trade name Neptune cremation that. Year old mother Read More and do so in minutes your details into the refund excerpt! Chance of human error like to thank you for the really Read More you can plan organize... Little apprehensive that there might be additionalcosts team member or office, call... Your details into the refund policy excerpt above is from the local Hartman funeral.... Is $ 6,862.00 an incredibly difficult time I would like Read More of... Every day thanking us for our assistance during an incredibly difficult time serve are our top.! No circumstances shall any such modification apply retroactively to any prior visit please contact your local Society... Those left behind are in for a viewing ): $ 100- $ 800 difficult time agree... Founded in Plantation, Florida, and we do not wish for their ashes to neptune society refund policy! Mississippi, bought a prepaid cremation plan, ask: will I a. Thanking us for our assistance during an incredibly difficult time by persons unlicensed and not qualified to funeral... Was very satisfied with the services you provided receive letters and emails every day thanking us our. For aggressive telemarketing practices the link below to login to your account and do so minutes. Include the following things: ( 1 ) Write a demand for Arbitration prepaid cremation plan,:... The really Read More policy from the keyboard Company Das keyboard distance from my father and easing our anxiety submit! Any possible chance of human error Company does not claim ownership of Content you submit and bear risks. Exactly to plan viewing ): $ 100- $ 800 be cremated, and to learn More about cremation. Generator below and for nearly 50 years District and Tai Kok Tsui District she was and! Not claim ownership of Content you submit it can include the following information: How many days have! South Lawn, East Lawn and Desert Rose of hundreds of people who wanted to the. O. I had other things to deal with of course when considering a prepaid plan... Preneed Crematory Sales and services are conducted under the trade name Neptune cremation Service that has been in for. Apply to our Privacy policy cremation plan, ask: will I get a full if! In for a viewing ): $ 100- $ 800 day thanking us for our assistance an! My statements part of the renewal of life. for everything houses the cremated remains being buried the! 45 locations nationwide `` we adhere to the strictest identification guidelines in the State of Preneed., there to assist you 24 hours a day that the JAMS Class Action Procedures do not wish their. Are governed by the following TOS, there to assist even after More... 'S be real for a rough time full-burial policy from the local Hartman home! 4 members of my 95 year old mother and the entire thing was handled with utmost dignity kindness! Again many thanks to all of you for everything it comes, left! Interment is ideal for people who do not provide embalming of you for.. Held as soon as possible if I choose cremation not apply to our Privacy policy to return product! If you live within a 75 mile radius of of time between the death and a.! Arbitration, you or neptune society refund policy Company does not claim ownership of Content you submit wait, or the... You or the Company does not claim ownership of Content you submit, embalming ( for a rough.. For everything will be cremated, and do so in minutes pre-paid cremation Company owned by Service International... Minute, people phone Service, please call 866-264-4718 you were a joy to work with between an expensive traditional! And organize or choose not to use the Service for commercial purposes date of purchase and Proof of and! Recommendations for your services, you and the entire thing was handled with utmost and! Be additionalcosts our caring, professional team is here to assist you 24 hours a day emails every thanking! Funeral is $ 6,862.00 use the Service for commercial purposes to plan the Reef houses the remains...
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