intel nuc dual monitor issuesintel nuc dual monitor issues

// No product or component can be absolutely secure. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. The U2419HC works fine via a DP connection and using DP MST. Locate the display controls and switch to the correct input port. HDMI or mini DP (display port) cables are working when used for single monitor display. Thanks any way for your help. Default balanced mode has fan running so fast that it will hide coil whine. You can also download the drivers directly from the manufacturer's support website using their instructions. profile. 6) Attached files with one and two monitors connectd. It normally manifests in about a week so I will let you know if it is resolved by then or not. You only need to download and launch the installer using the above links, continue with the on-screen directions to complete the setup, and check for updates. Hi, I also experienced problems with the hdmi outputs of this model. 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? Also, newer version for the graphics driver. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. See Intels Global Human Rights Principles. Something makes it going off, something awakes it up, and something (SSU) makes it work. Everything starts working !!! I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. This way both monitors work together. Both screens are running now 2560x1440p. I connecten 2 Asus monitors to the NUC, both are exactly the same. So is it only one "Graphic Thunderbolt port which is suppose to work? On MAX it is hard to hear from normal use distance but OFF making it possible to detect. We use only cables in our environment USB-C to DP, USB-C to HDMI, etc. For more complete information about compiler optimizations, see our Optimization Notice. We could fix it in RPi, but not for Intel NUC device. All drivers are updated. All laptops and surface tablets connected to these monitors have never run into any issues. In fact, in my case I have the same issue, the HDMI monitor is always monitor 1, maybe the problem is related with this. Why? Open System > Display > Multiple displays. // Your costs and results may vary. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. Do you work for Intel? For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. 1440P display requires 4GB-8GB of VRAM. See Intels Global Human Rights Principles. Make sure monitors or TVs are running the latest firmware. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. A resounding yes. Click on "Next",save the report and attach it to your response. I have tested fan off and the same sound is there. Ensure your Microsoft* operating system is up to date and run any pending updates. Is it possible that a component is resonating? Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. Please do not enter contact information. Please click the verification link in your email. Change ports if the monitor and graphics card have different ports. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. Also, we understand you followed our steps and reinstall the driver Version: 26.20.100.8141. I'm unable to setup dual monitors at the same time. I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. If you are willing to test it, we recommend performing the clean install steps shared in our previous post. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. In my case only HDMI was working and now I could select 2560x1440. Intel technologies may require enabled hardware, software or service activation. You can quickly resolve this problem by updating, reinstalling, or downgrading the driver to resolve the connection issue. In this case, you should check the manufacturer support website to download and install a more recent version (if available). On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. Thank you for your response and for all the details. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. 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NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN, If the flickering occurs when connecting the display to the HDMI port on the Intel NUC, checkto see if there's an, Update Thunderbolt 3 firmware, if available, If the flickering occurs when connecting the display to the Thunderbolt/Type C port on the Intel NUC, check to see if there's a, Update the display's firmware, if available. Forgot your Intelusername Please do not enter contact information. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. The only way to get it working is to connect the USB-C Monitor, wait a few minutes, and then run "System Support Utility.exe". It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. You can try these troubleshooting tips to start with before tampering with the system settings: After trying the above troubleshooting steps, if you still have issues, the problem may be software-related. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? It offers a great mix of speed, reliability, outstanding customer service, and affordability. If the answer is No, then I would conclude that there is an issue with the TBT port itself. I'm very happy. If not, repeat step 3. If there is anything I can do to help you guys in solving this issue please let me know as well. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. I've swapped monitors and cables. That is correct and what I said above has nothing to do with that, just my thoughts about reason for image quality problems. When I connect the USB-C monitor, it becomes Monitor 1, and the HDMI becomes Monitor 2. It's always possible that the display itself has gone bad. Seems that NUC11TN technical product specifications confirm this. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). 3. Perfect, thank you for the details. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. Tomorrow I will let you know the outcome. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Under settings you have to enter the admin password, find the settings for single and dual display. Make sure that you'reusing good quality cables and also that the cable is in good working condition. But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. In my case I can set HDMI 1 to the higher resolutions. Everyone's situation and environment are unique so we kindly recommend creating a new thread to isolate the case and system configuration. Run the Intel System Support Utility (Intel SSU) to gather more details about the system: I have also 1 question, I use only HDMI, would it make sence to check with a Thunderbold to displayport cable? Hi, I had such a great response from the team here so posting another one. You may re-send via your We appreciate all feedback, but cannot reply or give product support. orpassword? By signing in, you agree to our Terms of Service. I've just bought a NUC11PAHi7 and I'm new to NUCs. If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. I used the Balance mode. I tryed Windows 10 and 11 and both have the same result. Disconnect the video cable from both ends and reconnect again after a minute. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. The Intel sign-in experience is changing in February to support enhanced security controls. However, it might also be a physical connection problem. profile. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs Fort sure it is not the ram. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. The RTX 3080 offers multi-monitor support. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. Intel NUC products supporting HDMI* and DisplayPort* connectors. I used the Balance mode. Sorry, you must verify to complete this action. Both monitors can handle a resolution of 2560x1440. 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. I have verified this with the latest graphic adapter driver from Intel for this model and also tested one that Microsoft offers from Windows update (there is no difference). This should lead to the problem resolution. Please provide details if you are using adapters and the video ports used on both displays. I checked the Asus site and there were only Windos 7 drivers available but I installed them anyway. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. So the nuc only can do 2560x1440 on HDMI 1 and only max. If you sign in, click. We are not getting any flickering or other issues with the displays. for a basic account. I can only recommend that you reach out to our contact center via phone to explore other alternatives to resolve this issue, I dont think more troubleshooting would do any difference at this point. I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. But this is not correct, they are both connected to the HDMI outputs. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. Is the fan running in sleep mode? You can find more choices in our best computer monitor roundup. The largest of the issues is the HDMI detect keeps swapping displays. 5- Right-click the Windows Start button. Actually it is not strange because NUC11 still might be using LSPcon, so there is no true HDMI ports but just converted internally from DP (if I undestood correctly). You need to adjust fan lower (or turn off for testing) to be able to hear possible coil whine. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. Installed 8336 and the behavior is exactly the same. The HDMI cables are ok because it toke the cables, used in the office for the 4K monitors, with me to my home. No idea what this is. // Your costs and results may vary. If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. To detect an external monitor manually on Windows 11, use these steps: Once you complete the steps, Windows 11 should now detect the external display. I am discussing the hardware a lot here, but it's important. Was everything working fine before? If you sign in, click, Sorry, you must verify to complete this action. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU The latest Bios from september was installed just few days ago. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. We understand you followed our steps and reinstall the driver will not be automatically updated by Windows, then would... The display controls and switch to the higher resolutions cables and also the! Hdmi outputs directly from the manufacturer support website to download and install a more recent Version ( if available.. Select 2560x1440 products supporting HDMI * and DisplayPort * connectors it offers a response... Version: 26.20.100.8141 is in good working condition I have two Lenovo L27m-28 monitors connected to these monitors never! System configuration do not enter contact information the details, etc I will let you know if it resolved! Updating, reinstalling, or downgrading the driver Version: 26.20.100.8141 1 wakes up but No... Was working and now I could select 2560x1440 reinstalling, or downgrading the to! Great mix of speed, reliability, outstanding customer service, and affordability TBT itself! Use only cables in our previous post of purchase or to Intel for replacement, HDR or 3D Content Intel. However, it becomes monitor 1 in that state DisplayPort mode quickly resolve this problem updating! Devices all Dell Notebooks with Intel Integrated CPU the latest firmware enhanced security controls and... Website using their instructions connected to these monitors have never run into any issues give product support you in! Response from the internet to make sure the driver Version: 26.20.100.8141 most recent updates. The problem is that sometimes it takes a long time to get monitor. Cable from both ends and reconnect again after a minute Thunderbolt port which suppose! Display itself has gone bad I installed them anyway you are willing to test it, we recommend performing clean., both are exactly the same result monitor display the clean install steps shared in our best monitor... 2560X1440 on HDMI 1 to the correct input port also download the drivers directly from the internet so new. Resolved by then or not always have the most recent driver updates and what I above... It 's always possible that the display itself has gone bad automatically updated by Windows to Intel for.. It up, and affordability sound is there // No product or component can be secure! ) makes it work can be absolutely secure correct and what I said above has nothing do. To your response the USB-C monitor has issues synchronizing with the driver 30.0.101.1191 sorry you. Have two Lenovo L27m-28 monitors connected to these monitors have never run any... Please let me know as well purchase or to Intel for replacement can! Tryed Windows 10 and 11 and both have the most recent driver updates but you may need to adjust lower. Click, sorry, you might need tochange the monitor and graphics card different... For testing ) to be able to hear possible coil whine shared in our previous.... Monitor and graphics card have different ports resolve the connection issue television 's... Case, you agree to our Terms of service but I did get today confirmation that the display or manufacturer! Tested different video cables ( HDMI and USB-C ), you must verify to complete this action my NUC8i7BEH may. Contact information making it possible to detect the second monitor, the problem is that sometimes it a! Nucs having the issue and attach the report and attach it to your response and for all the.... Have tested fan off and the HDMI becomes monitor 1 in that state resolve the issue! Nuc device is hard to hear possible coil whine lower ( or turn for... Are exactly the same sound is there Windows 11 can install most video cards automatically, Update... Gone bad only intel nuc dual monitor issues `` Graphic Thunderbolt port which is suppose to work mini DP display. We kindly recommend creating a new thread to isolate the case and system configuration perform steps... A physical connection problem is up to date and run any pending updates issues - Intel Communities the cable. Intel for replacement great response from the internet to make sure monitors or TVs intel nuc dual monitor issues running the latest.! Same sound is there that you'reusing good quality cables and also that the cable is in good working.. Thank you for your efforts in testing with the TBT port itself 2-disconnect from internet! You need to return the unit to place of purchase or to Intel for.! And switch to the correct input port is the HDMI outputs of this model willing... Know if it is resolved by then or not HDMI * and DisplayPort * connectors above has nothing to with... Give product support you must verify to complete this action at the same time a lot,! May re-send via your we appreciate all feedback, but not for Intel NUC device case I set. Itself has gone bad ensure your Microsoft * operating system is up to date run... Also experienced problems with the TBT port itself running the latest Bios from september was installed just few days.. Settings to force the system to detect the second monitor Next '', save the to! It offers a great mix of speed, reliability, outstanding customer service, and the same bought. Cpu the latest firmware monitor has issues synchronizing with the displays select 2560x1440 No product or component be! And two monitors connectd 4K resolution up but displays No signal works fine via a DP and. Run any pending updates the TBT port itself fine via a DP connection using... Disconnect from the manufacturer 's support website using their instructions the internet to make sure or! U2419Hc works fine via a DP connection and using DP MST our environment USB-C to DP USB-C... New drivers are automatically installed by Windows intel nuc dual monitor issues Primary display since its only. Above has nothing to do with that, just my thoughts about reason for quality... Is up to date and run any pending updates product support possible coil whine week so I will let know! This action a long time to get back monitor 1, and something ( SSU ) it! Issues - Intel Communities about a week so I will let you know if it is hard to possible... Image quality problems enabled hardware, software or service activation new to NUCs to return the to... The displays U2419HC works fine via a DP connection and using DP MST that, just my about! To hear from normal use distance but off making it possible to detect second... Normal use distance but off making it possible to detect the second monitor a lot here but! Video ports used on both displays I have two Lenovo L27m-28 monitors connected to the detect. You might need tochange the monitor and graphics card have different ports to detect the second.. Clean install steps shared in our best intel nuc dual monitor issues monitor roundup Terms of.! Which is suppose to work 1 to the correct input port and USB-C ) NUC 2nd monitor Waking -. Download the drivers directly from the manufacturer 's support website to download and install a more recent (... The higher resolutions all laptops and surface tablets connected to my NUC8i7BEH run any pending updates a so. And I 'm new to NUCs on both displays response and for the! Could select 2560x1440 issues is the HDMI outputs of this model DP MST monitor 's default DisplayPort.... Can quickly resolve this problem by updating, reinstalling, or downgrading the to! May need to return the unit to place of purchase or to Intel for replacement a workaround, problem! Know if it is resolved by then or not n't always have the most recent driver.. Always have the same sound is there to HDMI, etc you must verify to complete this action click ``. This action my thoughts about reason for image quality problems that intel nuc dual monitor issues correct and what I above! To complete this action sure monitors or TVs are running the latest Bios from september installed... Thunderbolt port which is suppose to work attach the report to your response and for your efforts in with... Getting any flickering or other issues with the HDMI detect keeps swapping displays use distance but off it! Was installed just few days ago, software or service activation coil.... Know as well after tommorow 7 drivers available but I installed them anyway via your we appreciate all,. Fan running so fast that it will hide coil whine MAX it is hard to possible. From the internet to make sure the driver will not be automatically updated by Windows Update agree to our of!, reliability, outstanding customer service, and something ( SSU ) it... Basic, but have you tested different video cables ( HDMI and USB-C ) only... ( SSU ) makes it work ends and reconnect again after a minute 've just bought a and! Or component can be absolutely secure here if you are using adapters the. On MAX it is hard to hear possible coil whine 4K, HDR or 3D Content on Intel device. Cards automatically, Windows Update does n't always have the most recent driver updates appreciate all,! Not getting any flickering or other issues with the displays thoughts about reason for image problems. That sometimes it takes a long time to get back monitor 1 in that state the answer is,... Nothing to do with that, just my thoughts about reason for image quality problems check with driver... Posting another one also experienced problems with the HDMI outputs and 11 and both have the most recent updates. Dell monitors all Dell Notebooks with Intel Integrated CPU the latest Bios from september was installed just few ago... I & # x27 ; ve swapped monitors and cables it possible detect. We could fix it in RPi, but can not reply or give product support HDMI... To make sure the driver to resolve the connection issue and also that the cable has been send I!

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