All previous measures remain in place, with the exception of insured parcel-post and EMS items addressed to persons in quarantine. Samoa:Samoa Post has advised that the Government of Samoa has declared a state of emergency, with effect from Saturday, March 21, 2020. Therefore, the restrictions previously announced will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. Due to impacts related to the COVID-19 Pandemic and transportation limitations, the U.S. The partial lockdown has already been extended until June 3, 2021. On March 21, 2022, the Postal Service received a notification fromJamaica Post, the designated operator of Jamaica,advising that the Government of Jamaica has lifted the national curfew as of March 18, 2022. The longest transit time for air freight from Germany is around 12 hours, with the following routes all taking around this length of time to complete: Frankfurt to Rio De Janeiro and Sao Paulo in Brazil. In cases where the recipients refuse to sign, the mail carrier will sign on the recipients behalf. Israel UPDATE: Israel Postal Company has advised that the lockdown announced on January 20, 2021 has now ended. Effective Friday, January 29, 2021, the Postal Service will resume acceptance of mail destined to the following countries: These service resumptions affect the following mail classes: Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Portugal:CTT Correios de Portugal has announced changes for letter-post, parcel-post and EMS items requiring signature on delivery. As a result, force majeure remains in place. Effective August 14, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Furthermore, all entry ports into Guyana have been closed for 14 days. International Service Resumption Notice effective November 13, 2020. Switzerland UPDATE: Swiss Post has advised that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal. Indonesia UPDATE:Pos Indonesia has advised that the previously announced force majeure remains in effect due to the COVID-19 pandemic and the state of alert declared by the Indonesian government. Slovenia UPDATE:Pota Slovenije has advised that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic for another 30 days. Nevertheless, problems persist with regard to the capacity, frequency and regularity of international flights. The following country has suspended certain mail services: Cayman Islands UPDATE:The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until April 20, 2020. On August 3, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Customers should expect delivery delays. That works out to about 82 total days in transit. International Service Suspension Notice effective April 16, 2021. Spain UPDATE:Correos y Telgrafos has advised that, owing to the COVID-19 pandemic and the state of alert declared by the Spanish Government, force majeure remains in force. Pakistan:Pakistan Post has advised that measures taken to prevent the spread of COVID-19 in Pakistan will have a major impact on operations and, consequently, on quality of service for all inbound letter post, parcel post and Express Mail Service (EMS) items. Owing to the suspension and cancellation of many flights to and from Mauritius, severe delays for all outbound and inbound mails (letter-post, parcel-post and EMS) are to be expected until sufficient transport capacity becomes available. In view of the current situation in the country, operations may continue to be impacted. These cookies will be stored in your browser only with your consent. South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that the level 3 lockdown has been extended until February 15, 2021. Slovakia UPDATE:Slovensk pota, the designated operator of Slovakia, has advised that due to a significant number of new COVID-19 cases, the Slovakian Government has extended the general lockdown until at least January 24, 2021. UPDATE Articles bearing political or religious notations on the address side. Therefore, postal services in Peru are suspended until March 30, 2020. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. Togo UPDATE:The Togo Postal Corporation has advised that it has restored some of its capacity to process inbound and outbound items. However, due to suspension or cancellation of some flights and limited transport capacity, delivery times remain impacted and may be delayed. On March 9, 2021, OPT-NC, the designated operator ofNew Caledonia, provided notification to the US Postal Service that following the detection of the first cases of COVID-19, a strict lockdown has been decreed in New Caledonia until further notice. On July 15, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailandthat, as a result of a significant number of new COVID-19 infections, the Government of Thailand has extended the nationwide state of emergency until September 30, 2021. China until further notice due to unavailable transportation. Nepal UPDATE:Nepal Post has advised that the suspension of all postal operations has been extended until June 14, 2020. International Service Resumption Notice effective May 29, 2020. New Caledonia UPDATE: Office of Posts and Telecommunications (OPT-NC) has advised from November 15, 2021 onwards, letter-post, parcel-post and EMS items requiring the addressees signature will again be delivered against the addressees signature, with identity checking where required. Additionally, until further notice, letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed for at the moment of handover to the recipient. Croatia:Croatian Post has advised that a special process for postal items subject to signature upon delivery has been introduced. During the state of emergency, postal services will continue to function with restrictions and items normally requiring the addressees signature upon delivery will be handed over without signature. Therefore, SURPOST has significantly reduce the workforce deployed in the logistics chain, with regard to both sorting and delivery and customers should expect delivery delays. A partial lockdown is already in place throughout the country, and domestic flights are suspended. On May 6, 2022, the Postal Service received a notification fromPoczta Polska, the designated operator of Poland, advising that, following the latest announcements by the Polish Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. or Select a different location. Additionally, Royal Mail Group has advised that customers should expect delivery delays for all types of mail. Armenia:Haypost CJSC, has advised that, owing to the suspension of flights, it expects serious delays in processing of inbound and outbound letter-post, parcel post and EMS items until further notice. To find out how much you'll need to pay, you'll need to check the commodity code for umbrellas, and apply the import duty rate for that code 6.5%. SAPO will continue to dispatch mail to countries if the relevant air carrier is operating. Estonia UPDATE:Estonian Post has advised that the Government of Estonia declared a state of emergency due to last until May 1, 2020. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Hong Kong UPDATE:Hongkong Post has advised that the measures taken to limit the spread of COVID-19 have been lifted and the force majeure situation previously announced is closed as of September 15, 2020. On November 12, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On March 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Outbound services for EMS items and all postal services have also returned to normal. However, the authorities are still monitoring the situation carefully, and CTT Correios de Portugal will continue to operate under the current restrictions and safety guidelines. Israel UPDATE:Israel Postal Company has advised that owing to the cancellation and postponement of flights, the processing of outbound items may be subject to significant delays. Starting March 17, Cambodia has imposed a ban on foreign nationals arriving from Italy, Germany, Spain, France and the US for 30 days. The rates provided below for FedEx services * take effect on 2 January 2023. Iran UPDATE: Iran National Post has advised that most government-imposed restrictions related to the COVID-19 pandemic have been lifted, and the difficulties arising from the pandemic have now ended. Australia Posts offices of exchange in Brisbane and Melbourne will continue to process mail items during this time. Israel:Israel Postal Company announced that it has suspended signature on delivery for inbound items. In view of these government restrictions, Paositra Malagasy is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and esk pota is unable to guarantee compliance with the agreed standards. Panama UPDATE:Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). The processing and delivery of all inbound mail, as well as the transportation of outbound mail, will be heavily impacted by the current situation. The office of exchange and all other mail sorting centres are operating with a reduced workforce. As a result, force majeure is extended until further notice, and previously announced restrictions continue to apply. During the lockdown, the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and CTT Correios de Portugal is unable to guarantee compliance with the agreed standards. Vanuatu:Vanuatu Post has advised that the Vanuatu Government has declared a state of emergency in response to the COVID-19 pandemic until June 30, 2021. For these items, the mail carrier will ask the recipient for the last three digits of the recipients ID reference number, and this information will be entered by the carrier in the signature field on their handheld device. The following countries have provided updates to certain mail services. Cyprus:Cyprus Post has advised that effective Saturday, March 21, 2020; all commercial flights to Cyprus are suspended for 14 days. For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 4/1/22), the Postal Service will transport to destination and delays are to be expected. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Therefore, force majeure will continue to apply. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal. Given the current restrictions, the Brazilian Post cannot guarantee service delivery standards in the above-mentioned postcodes. Postal services will continue to function with restrictions and items normally requiring the addressees signature upon delivery will continue to be handed over without signature. Therefore, restrictions to its services no longer apply. As a result, force majeure will no longer apply. However, postal services between Chile and countries outside South America are continuing as normal. Instead, mail carriers will apply safe drop procedures whenever it is possible to do so. The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. On August 11, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). WebGET A FREE DOMESTIC OR INTERNATIONAL SHIPPING QUOTE ONLINE. Company Name. For delivery of items to a mail room, the addressee will receive a text message or telephone call. Terms & Conditions Deutsche Post Mail DHL Express DHL Paket Hermes Germany What customers are thinking? UPS continues to closely monitor the situation. International Service Resumption Notice effective December 11, 2020. Reliable and hassle free. Select one of the entries below to display disruption information for that location or event. surface). Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Serbia:Public Enterprise Post of Serbia has advised that it has made organizational changes regarding the acceptance, processing and delivery of all inbound and outbound letter-post, parcel post and EMS items and customers should expect delivery delays until further notice. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Korea Post can no longer guarantee quality of service standards. Slovensk Pota will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. Brazil UPDATE:Correios has advised that, due to the critical COVID-19 situation in Brazil, the city of So Paulo has decreed an emergency 10-day holiday, from March 26 to April 4, 2021. On April 7, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Certain districts and locations in Macao are locked down which will affect the delivery of letter-post, parcel-post and EMS items until further notice. This mail will be held within our network and will be delivered once mail service is restored. The Department of Posts is thus not able to guarantee that it will meet the agreed standards. For all letter-post, parcel-post and EMS items that would normally require a signature, no signature will be required and the item will be left at the door, after being scanned and photographed to ensure that delivery has been made. Right place, right time and cost efficient. On February 23, 2021, the Postal Service received a notification fromSouth African Post Office Ltd. (SAPO), the designated operator of South Africa,advising that that it is still operating under adjusted level 3 lockdown status. The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. Slovakia UPDATE:Slovensk pota has advised that the Slovakian Government has extended the general lockdown until at least February 7, 2021. Effective Friday, June 18, 2021, the Postal Service will resume acceptance of mail destined to the following: On June 14, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, a situation of force majeure is again invoked with respect to quality of service until the situation returns to normal. On July 8, 2022, the Postal Service received a notification fromMauritius Post, the designated operator ofMauritius,advising that the Government of Mauritius has lifted the COVID-related restrictions as of July 6, 2022 and all postal operations have resumed as normal. Austria:sterreichische Post AG has advised that it is currently unable to send letters and parcels to a constantly increasing number of countries both within and outside of the European Union due to the suspension of flights from Austria. Located in: Petrpolis, Brazil. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. When shipping to a private individual please provide the receivers Social Security Number (SSN). Cyprus:Cyprus Post has advised that significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and Express Mail Service (EMS) items. Germany UPDATE: Deutsche Post has advised that, following the latest decisions of the German Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. International Service Resumption Notice effective July 2, 2020. On March 7, 2022, the Postal Service received a notification frombpost,the designated postal operator ofBelgium,advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal. Benefits of Air Freight. Signature on delivery for international services that would ordinarily require the recipients signature is still provided wherever possible. Postal Service has suspended mail to 22 countries due to the COVID-19 pandemic. Effective October 22, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. All orders will be shipped via First Class Package Service. Your complete guide to shipping to and from Germany. The current situation will also have repercussions in terms of quality of service for all types of inbound and outbound mail. Mongolia UPDATE:Mongol Post has advised that, owing to the increasing number of COVID-19 infections, the government has introduced further lockdown measures from December 23, 2020 to January 6, 2021. Effective immediately, the mail carrier will ask the recipient for their given name and family name, and will enter this information, followed by CV19, in the signature field on the handheld device. Slovakia UPDATE: Slovensk pota has advised that, due to the severity of the current COVID-19 situation in Slovakia, the Slovakian Government has extended the state of emergency by an additional 40 days. Therefore, the previously announced force majeure remains in place until further notice. The delivery of letter-post, parcel-post and Express Mail Service (EMS) items has returned to normal. Effective Friday, July 9, 2021, the Postal Service will resume acceptance of mail destined to the following: On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On August 19, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Slovenia UPDATE:Pota Slovenije has advised that due to the ongoing pandemic, the government has extended the current lockdown for another 30 days. During the lockdown, postal services will continue to function with restrictions. Effective July 24, 2020, the Postal Service will resume acceptance of mail destined to the following six (6) countries: International Service Resumption Notice effective July 17, 2020. Furthermore, should the situation worsen, it will be forced to temporarily suspend the acceptance of mail for destinations outside Slovenia to which transport is not available. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. The frequency of inbound and outbound flights to and from Iran has also largely returned to normal. Effective Friday, February 25, 2022, the Postal Service will resume acceptance of the following service destined toNew Zealand: This service resumption only affects the following mail class: Priority Mail International (PMI). As a result, delays are to be expected in the delivery of all types of mail. Customers should expect delivery delays. Effective July 2, 2020, the Postal Service will resume acceptance of mail destined to the following countries: International Mail Service Disruptions Due to COVID-19. Effective immediately, the mail carrier will ask for the recipients name (to record proof of delivery), and leave the item on the doorstep. All previously issued restrictions regarding service standards continue to apply and force majeure remains in effect. Date-certain delivery with a money-back guarantee 2. Express Mail Service (EMS) is available internationally to all destinations other than India. We don't offer rates from Germany, yet. It is an average number. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. Czech Republic:esk Pota s.p. Consequently, until further notice, Correos y Telgrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature. This means that it is unable to guarantee delivery standards for letter-post, parcel-post and EMS items. Vietnam UPDATE:VNPost has advised that due to a significant number of new COVID-19 infections in Viet Nam, the Vietnamese Government has reinforced measures to minimize the spread of COVID-19. Accessibility to affected areas is limited, and delays are to be expected in handling and delivery processes for all types of international postal services (letter post, parcel post and EMS), especially in Samut Sakhon (delivery office codes 74XXX). Correios can no longer guarantee the service delivery standards (including delivery times and other quality parameters). as a result of widespread cancellations and restrictions into the area: For already deposited items Postal Service International Service Center (ISC) employees will endorse the items as Mail Service Suspended Return to Sender and then place them in the mail stream for return. It will continue to provide restricted postal services. All postal services will be affected and force majeure remains until further notice. Broad range of delivery speeds and service options. However, several measures have been implemented to ensure the safety of both customers and staff, including the following: Furthermore, in common with many other postal operators, given the diminishing number of flights and reduced capacity, bpost is temporarily unable to send outbound international mail and parcels (letter post, parcel post and EMS) to destinations outside Europe. On April 4, 2022, the Postal Service received a notification fromHongkong Post,the designated operator ofHong Kong, advising that operations at airmail facilities have resumed as normal. Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. International Service Resumption Notice effective March 11, 2022. Until further notice, post offices will be operating a minimum service and the delivery of mail (letter-post, parcel-post and EMS items) is suspended. On April 29, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Maldives:Maldives Post has advised that it is suspending the processing of all inbound and outbound letter-post, parcel-post and EMS items until March 28, 2020. Additionally, on June 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Revised working shifts/hours continue to apply affecting postal operations. For these items the addressee will be contacted by telephone if possible before attempted delivery. Sri Lanka UPDATE:The Department of Posts has advised that the Government of Sri Lanka lifted the national lockdown as of October 1, 2021. However, in order to prevent the further spread of the pandemic, all mail sent to Sri Lanka will be processed and delivered in accordance with the governments restrictions and safety guidelines. Trinidad and TobagoUPDATE:Trinidad and Tobago Postal Corporation (TTPost) has advised that inbound and outbound commercial flights have resumed to and from Trinidad and Tobago. Therefore, all previously announced measures, including force majeure, continue to apply. Therefore, Bhutan Post is suspending daily domestic and international mail operations. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. [Note: see below regarding change for mail destined to Morocco.]. In addition, Israel Postal Company requests the addressees mobile phone numbers to be displayed on items so that customers can be contacted by SMS to improve the delivery process. However, given the reduced workforce, La Poste can no longer guarantee delivery lead times, the collection of signatures on delivery, delivery to the addressee in person, tracking of items (scanning and shipment lead times), the processing of items for reimbursement, and insured items. Parcel Monitor is the best option for tracking every one of your shipments. Sea Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Therefore, quality of service for all types of inbound and outbound mail is affected, and service delivery standards, which fall under the already invoked case of force majeure with regard to quality of service, cannot be guaranteed until the situation returns to normal. With myGermany you get these free services: receipt, inspection & photos 60 days free For already deposited items, other than Global Express Guaranteed, Postal Service employees must endorse them Mail Service Suspended Return to Sender and then place them in the mail stream for return. International Service Resumption Notice effective July 24, 2020. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Slovenia:Pota Slovenije has advised that significant delays are to be expected for all inbound and outbound letter post, parcel post and EMS items until the end of the epidemic. Pota Slovenije will continue to provide postal services with a reduced workforce. On March 10, 2022, the Postal Service received a notification fromSuriname Postal Corporation (SURPOST) advising that the measures aimed at limiting the spread of COVID-19 have been lifted by the Government ofSuriname,and postal services have returned to normal. On November 6, 2020, the Postal Service received a notification from Hellenic Post (ELTA), the designated operator of Greece, advising that effective Saturday November 7, 2020, a lockdown will be implemented throughout the country in response to the COVID-19 pandemic. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. Please visit our International Service Alerts page for the most up to date information:https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl. Effective August 20, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. boxes, mailboxes, parcel lockers. The following countries have provided updates/notices to certain mail services: Fiji UPDATE:Post Fiji Ltd, the designated operator of Fiji, received notification that due to the coronavirus pandemic most international commercial flights to and from Fiji have been suspended as of April 20, 2021, until further notice. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poczta Polska is unable to guarantee compliance with the agreed standards. Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail. 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