scratch. If the RTT is unusally Minutes.Commands to check/set the replication timeout: show tech repltimeout ( To check the current replication timeout particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected the utils diagnose test commandStep 5. Great document, One thing i would add to the document, is to check the server times are correct and synced (NTP working fine). In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. After you complete Step 1, choose the Cisco Unified Reporting option from the Navigation drop-down list in the Cisco Unified Communications Manager (CUCM) publisher, as shown in this image. network utils. Cluster Detailed View from PUB01DC (3 Servers): PING CDR Server REPL. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. However, all of the nodes must be authenticated (ensure that the security password is same on all of the nodes). At this point this is when I would first take a step back and make sure all the services are running correctly on our SubscriberB. Model, Step 2. Find answers to your questions by entering keywords or phrases in the Search bar above. Its does a great job of explaining how to troubleshoot issues with DB rep beyond "just restart the servers and hope for 2's". broken, you must know the variousstates of the Real Time Monitoring Please run the command 'utils dbreplication runtimestate' and make sure all nodes are RPC reachable before a replication reset is executed Install the CUCM Publisher Gather a bootable image of the appropriate version, and perform an install with an upgrade to the appropriate version. Ensure that the network connectivity is successful between the Tool (RTMT) for the replication. Perform the procedure in the off business hours. Checkes critical dynamic tables for consistency. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Cisco DB command to startthe service. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! If yes, go to Step 8. Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. This can be run on each node of the cluster by doing utils dbreplication stop. This is likely the best summary of dbreplication I've found yet. necessary to troubleshoot and resolve those issues. Confirm that publisher has brought its on syscdr back up (In Cisco Unified Reporting-> Database Status -> Replication Server List confirm that you see the publisher's local connection up. flagged as anerror. Step 4. In versions 6.x and 7.x, all servers could show state 3 even if one server is down in the cluster. Connecting i. Queue: Blank ii. Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. This is important to keep in mind if an upgrade has taken place from 5.x or earlier as additional routes may need to be added and additional ports may need to be opened to allow communication between subs in the cluster. That has slowed me down fixing some DB replication issues. Below is the /etc/hosts as displayed Verified in Unified Reporting. Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. In RTMT, Choose CallManager->Service->Database Summary. nodes, refer to Step 8. equivalent on all the servers. Check the individual components using "DBver& TABLES": This lets you know if the pub and subs are the same versioniv. 1: This lets you know the last action performed and the time of the action. It is more like a push model than a pull model. Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. It is essential that the NTP stratum (Number of hops to the It is extremely important for the NTP to be fully functional in CUCM Database Replication is an area in which Cisco customers and partners have asked for more in-depth training in being able to properly assess a replication problem and potentially resolve an issue without involving TAC. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. address/Hostname. ----- Command execution example ----- the Cisco TAC. Being in this state for a period longer than an hour could indicate a failure in setup. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. Consult the Cisco TAC before proceeding with Step 7 and 8 in In case of an unsuccessful connection, go to Step 8. Saved me hours of extra work. Check the individual components that use the utils diagnose test command, Step 5. If you are unfamiliar with getting logs from RTMT, the video below should help a little (even though it is for collecting log types that are different than what is mentioned above). There are several commands which can be used so it is important to use the correct command under the correct circumstance. Thepublisher always syncs the time with Symptom: utils dbreplication runtimestate shows the replication is setup completed but with RTMT counter value as zero. Repair all/selective tables for database replication, Step 8. Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. The common error messages as seen in the network connectivity tests: 1. Based on the version of CUCM in use you may see the following: i. Once an accurate replication status is displayed, check the Replication Setup (RTMT) and details as shown in the first output. If the statusof the node is unauthenticated, ensure that the This issue can occur because the other servers are unsure There is a possibility of an incorrect activity when an IP If the Rhosts files are mismatched along with the host files, Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. - edited Check the connectivity status from all the nodes and ensure they are authenticated, Step 6. On the Publisher, enter the utils dbreplication stop command. Reset the database replication from scratch, Unified Communications Manager (CallManager). Symptom: admin:utils dbreplication runtimestate Last Sync Result: SYNC COMPLETED 656 tables sync'ed out of 701 Conditions: on version 9.0.1 Related Community . Verify if the A CiscoDB service is running from the CLI Such as Subscriber not working as expected, subscriber not taking configuration, which is done on Publisher, etc. These services must be displayed as STARTED. "RPC" only instead of DB/RPC/DBMonii. If only Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Procedure to shut down or restart the System, version 12.5(1), Unified Communications Manager (CallManager), Cisco Unified Communications Manager version 10.5.2.15900-8. that the following outputs and thereports are provided: The Cisco Unified Reporting CM Database Report (Refer to Step can be provided to a TACengineer in case a service request (SR) Make sure the IP, OU and DC are correct and that no firewall is blocking the connection. When selecting a time, just choose to do the relative range and select however far back you want to go (number of minutes, days, weeks, etc). If DNS is configured on a particular server it is required for both forward and reverse DNS to resolve correctly. equivalent on all the servers. If there is an issue with connectivity, an error is often displayed on the Domain Name Server/Reverse Domain Name Server (DNS/RDNS). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Proceed to Step 8, if the status does not change. connectivity with all the nodesin the cluster. You must check the status for every node. the device whose IP is listed as NTP servers; whereas, " is " YES ". This change in topology overcomes previous limitations in replication architecture, as changes can now be made to local subscriber databases for user facing faetures even while the publisher is inaccessible. Ensure that the Unified CM Hosts, Rhosts and Sqlhosts are equivalent on all the nodes. They both follow a hub and spoke topology. *Note*: Publisher define not listed here. At the publisher server, issue the utils dbreplication reset all. Reset the database replication from the 4. Note: In some case, restarting the service may work, cluster reboot may not be required. This command forces a subscriber to have its data restored from data on the publisher. i have try also to reboot all the servers but still get the same results . Once the above step is completed, execute the utils dbreplication stop command on the publisher. If the Sqlhosts are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Run the utils dbreplication runtimestate command to check the In order to determine whether your database replication is present), utils network host - Checks for resolution of ip We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Lets begin by documenting the places that you could check to see the replication state. These commands allow you to know the status of each of them. commandcompletes the operation in 300 seconds. You don't need to do a full stop/reset unless the nodes aren't setting up at all. status again. This state indicates that replication is in the process of trying to setup. Cluster Detailed View from ccm125p (2 Servers): PING DB/RPC/ REPL. New here? This document describes how to diagnose database replication of sync ornot requested statuses. These cookies do not store any personal information. database status from the Cisco Unified Reporting page on the Thanks for taking the time to put it together. 2. 03-19-2019 The documentation set for this product strives to use bias-free language. If we have a define for every server following a reset then things are more than likely looking good. Also make sure that your user's have the last name field filled in . Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). Ensure Replication Server List (cdr list serv) is populated for all the nodes. Replication timeout is the time that CUCM publisher waits for the subscriber server defines to complete before it will start a define. subscriber), utils dbreplication reset (Only on the publisher ). whether the tables match. Can you get the output of show network eth0 detail ? Ensure that the Database Layer Remote Procedural Call (DBL RPC) hello is successful, as shown in this image. In UCCX, the 'utils dbreplication runtimestate' command may show "Errors or Mismatches Were Found!! A setup failure can occur if replication is in this state for more than an hour. If your network is live, ensure that you understand the potential impact of any command. It is important to understand that the database replication is a Steps to Diagnose the Database Replication, Step 1. If the issue persists after trying all these steps then as suggested by Abhay you should open a TAC SR to investigate it further. Logical connections are established but there is an unsurety whether the tables match. 12:47 PM. hello is successful, asshown in this image. No replication occurs in this state. Collect the CM database status from the Cisco Unified - edited Set up is still in progress. If yes, go toStep 8. If the utils dbreplication runtimestate command shows that there utils dbreplication runtimestate Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. This error is caused when the reverse DNS lookup fails on a node. - Ensure that the port number 1515 is allowed on the Restart the following services from the CLI of the publisher Restart these services from the CLI of the publisher server and check if the mismatch is cleared. Rebuild of the server is suggested when system suffered an ungraceful shutdown and it is documented in defect CSCth53322. New here? utils network ping utils network traceroute utils network arp list. Understanding the output of utils dbreplication runtimestate for CUCM. Use "utils dbreplication reset all" instead. Thanks a lot for this easy-to-understand and highly useful guide!! Thus the recommendation to the customer would be to follow the most basic process that fixes about 50 percent of replication cases. engineer follows in order to diagnose and isolate theproblem. To monitor the process, run the RTMT/utils dbreplication runtimestate command. states of the Real Time Monitoring Tool (RTMT) for the replication. After all subscribers have been defined we then wait the repltimeout (Can check from show tech repltimeout) it will then do a broadcast file that actually pushes the replicates across. Login to Cisco Unified Communication Manager Publisher CLI via Putty > Enter the command " utils dbreplication clusterreset " and wait for the process to be completed. Server/Reverse Domain Name Server (DNS/RDNS). http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html, http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, Check all the hosts files that will be used when setting up replication. Ensure that the Database Layer Remote Procedural Call (DBL RPC) not been passed from the subscriber to theother device in the 1- Share the output of "utils dbreplication runtimestate" command from the CLI of the publisher node. authentication of all nodes. This command can be run on all subscribers at the same time but needs to complete on all subscribers prior to being run on the publisher. How to check if an Analog Phone is connected to a VG224 Port? With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. Servers here should have the correct hostname and node id (populated from the process node table). timeout ). 07:42 AM To verify the database replication, run the utils dbreplication Overall replication setup time is improved, although It still comes into play during a node down and upgrade scenarios when node reboots are spread out over time. have data that is out of sync, the utils service restart Cisco Prime LM Server. Complete these steps in order to check NTP status: Use the utils diagnose test command to check the output, as If the DNS does not functions correctly, it can cause the In other words, a change made on "A" will be sent to "B" by "A". Full list of CCM servers for replication. It is mandatory to procure user consent prior to running these cookies on your website. image. This is not an exhaustive list. Once completed, follow Step 3. For the image above we see the last action was a BROADCAST SYNC and the date of the action was 2015/09/27 at 11:34 in the morning. During normal operation the subscribers will not use their read only copy of the database, they will use the publisher's database for all read and write operations. is broken, and provides thetroubleshoot methodology that a TAC stateother than 2, continue to troubleshoot. Complete these steps in order to check NTP status: 2. If a node has an issue you may see the queue is getting large for that node and possibly increasing.10: This shows the node id. Once an accurate replication status is displayed, check the Note: When you change this parameter, it improves the replication setup performance, but consumes additional system resources. I have a customer with cluster of cucm 11.5.1su2 and a a unity connection 11.5.2su2 , in the cucm everything is fine but in the unity if u type the command. issues and provides the stepsnecessary to troubleshoot and resolve the steps mentioned under TheHosts files are mismatched. This state is rarely seen in Download Putty if you dont already have it, Launch Putty > Enter the IP Address of Cisco Unified Communication Manager under Hostname or IP Address>, Enter the OS Administrator Username and Password once prompted, Login to Cisco Unified Communication Manager. Check the individual components using the utils diagnose state for more than an hour. 4. Informix uses DNS very frequently and any failure/improper config in DNS can cause issues for replication. performance, but consumesadditional system resources. Troubleshooting CUCM Database Replication in Linux Appliance Model, Customers Also Viewed These Support Documents. Cisco Bug: CSCue41922 - UCCX runtimestat SYNC COMPLETED 656 tables sync'ed out of 701. 09:32 AM. The report will display 'replication server list' and will show 'cdr list serv'. Logical connections are established and the tables are matched with the other se, Logical connections are established but there is an unsurety whether the tables m, In versions 6.x and 7.x, all servers could show state 3 even if one server is down, This issue can occur because the other servers are unsure whether there is an up, to the User Facing Feature (UFF) that has not been passed from the subscriber to, Server no longer has an active logical connection in order to receive any database. Communications Manager 5.x has a similar replication topology to Callmanager 4.X. i have follow Manish instructor and do all the step , but still got the same results , if i type the command " show cuc cluster status" on both CUC servers i getting an error of. This is an outdated state and is no longer around. Refer to the sequence to reset the database replication and Ensure that the network connectivity is successful between the nodes, as shown in this image: Ensure that the network reachability is present between the nodes. UC Collabing 2023. 2). To verify the database replication, run the utils dbreplication runtimestate command fromtheCLI of the publisher node, as shown in this image. Error, Intra-cluster communication is broken, as shown in this image. utils dbreplication stop all (Only on the publisher), utils dbreplication dropadmindb (First on all the subscribers message, check your network forany retransmissions or block the You also have the option to opt-out of these cookies. Ensure that the port number 1515 is allowed on the network. This section describes scenarios in which database replication is broken and provides the troubleshoot methodology that a TAC engineer follows in order to diagnose and isolate the problem. Step 2. Perform the procedure in the off business hours. replication. Definition: Cluster Manager is denying access for this node / DB is down / This entire server is down d. Disconnect i. Queue: Continuously rising / accumulating ii. Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. replication. In 6.x and 7.x all servers could show state 3 if one server is down in the cluster. how can customer recreate it? Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery. However, you can verify whether the DNS is configured and functions properly when you use these commands: If the DNS does not function correctly, it can cause database replication issues when the servers are defined and use the hostnames. Replication is in the process of setting up. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. not contain the old sync information.Check the same using the Cisco recommends that you have knowledge of these topics: The information in this document is based on these software versions: The information in this document was created from the devices in a specific lab environment. the number of nodesin the cluster. We now do some other checks to prepare to fix replication. The utils diagnose test command checks all the components and returns a passed/failed value. the proper functioning of the database replication are: The validate_network command checks all aspects of the network Comment * document.getElementById("comment").setAttribute( "id", "a7d46679e98bd69cf46178eb06c88234" );document.getElementById("e924e095bc").setAttribute( "id", "comment" ); We are happy to announce that our blog UC Collabing has been ranked among top 25 blogs by #Cisco. Replication Setup (RTMT) and detailsas shown in the first output. utils dbreplication repair -- in CUCM 5.x, this command meant a reset of the replication, whereas, in CUCM 6.x and higher versions, this means a repair of the data. How many servers do you have in the cluster ? In case of an error, check for the network connectivity between the nodes. of the node using the utils service list command. address changes or updates to theHostname on the server. No replication occurs in this state. Choose "Cisco Unified Reporting" from the Navigation dropdown in the upper right corner of the CCMAdministration page. parameter to a higher value as shown. I'd compare it to a task like running a backup. with connectivity, an error is often displayed on the DomainName 2. Customers Also Viewed These Support Documents. To verify the database replication, run the utils dbreplication runtimestate command from theCLI of the publisher node, as shown in this image. Replication REPLICATION SETUP SERVER-NAME IP ADDRESS (msec) DbMon? Being in this state for a period longer than an hour could indicate a failure in setup. REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. To verify the database replication, run the utils dbreplication runtimestate command from theCLI of the publisher node, as shown in this image. The publisher is in Replication State = 3, SubscriberA is in Replication State =3 and SubscriberB is in Replication State = 4. https://supportforums.cisco.com/t5/collaboration-voice-and-video/rtmt/ba-p/3102764. Set up is still in progress. New here? This command only triggers the check of the dabatase status. Repair all/selective the tables for database The show network clustercommand checks for authentication of all nodes. reachable with a lower RoundTrip Time (RTT). their defined messages. the Sqlhosts files are mismatched, run the command from, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/10_0_1/ipchange/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100_chapter_011.html, Generate a new report and check if the Sqlhost files are 2023 Cisco and/or its affiliates. But opting out of some of these cookies may have an effect on your browsing experience. Ensure that all the nodes have ping reachability. The utils dbreplication runtimestate command shows out If all the nodes are in a state of 2, you can just do "utils dbreplication repair all" from the publisher and it will so a soft check/fix of all tables. TCP/UDP ports. Try to sync the local servers first. whether there is an updateto the User Facing Feature (UFF) that has My go-to when troubleshooting database replication. As shown in this image, the Unified CM Hosts, the Rhosts and the Sqlhosts are equivalent on all the nodes. on the network. nd check if the mismatch is cleared. Additionally, you can run the following command: Step 5. Reset the database replication from the scratch. 5.x, it indicates that the setup is still in progress. Enterprise Replication not active 62 - Normal state means that replication has not yet been defined on the node, --------------------------------------------- Dashes only at the top of the output. Replication in Communications Manager 6.x, 7.x, and 8.x is no longer a hub and spoke topology but is a fully meshed topology as seen in the figure below. 0 - Replication Not Started. The best command to verify DNS is utils diagnose test. In order to verify database status in CUCM, access from Command Line Interface (CLI) must be granded in each of the nodes in the cluster. Definition: Replication is down on the target server. Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. cluster. This should show corresponding defines for each subscriber in the cluster. If still it does not resolved, would recommend you to involve TAC . The publisher establishes a connection to every server in the cluster and the subscribers establish a connection the local database and the publisher only. The broadcast is shown in yellow. The publisher is in Replication State = 3, All subscribers in the cluster are in Replication State = 4. 4 SetupFailed/DroppedServer no longer has an active logical 3.863 Yes (8) Connected 0 match Yes (2) Setup Completed. Cisco Unified Reporting on Cisco Unified Communication Manager (CUCM). . Note: Allow all the tables to be checked and then proceed further to troubleshoot. If yes, go to Step 8. (*) The command execution example is the same as in (1). It is necessary to check other replication requirements before taking any action in solving the replication problem. This document describes the details in order to verify the current status of Cisco Unified Communications Manager (CUCM) database replication; and the expected outputs for each of the parameters. Cluster Replication State: BROADCAST SYNC Completed on 5 servers at: 2012-02-13-15-01 Last Sync Result: SYNC COMPLETED 605 tables sync'ed out of 605 Sync Errors: NO ERRORS DB Version: ccm9_0_0_99071_6 Number of replicated tables: 605 Repltimeout set to: 300s Cluster Detailed View from PUB (6 Servers): PING CDR Server REPL. If this fails, contact the Normally run on a subscriber. 2- Check the services by running the command "utils service list" 3- Run the command and get the output of "utils diagnose test" and see if it fails at any point 4- Run a test for other nodes using "utils network connectivity" on all the nodes DBver& REPL. Step 8. On the Publisher and Subscriber, enter the utils dbreplication runtimestate command. If some This state is rarely seen in versions 6.x and 7.x; in version 5.x, it indicates that the setup is still in progress. The publisher is in Replication State = 3, SubscriberA is in Replication State =3 and SubscriberB is in Replication State = 4. case of nodes greater than 8. fulfilled: All the nodes have the connectivity to each other. This website uses cookies to improve your experience. IM and interface (touchtone conversation) PIN feature and allows you to update the Applies to: Unified . Following this command 'utils dbreplication reset all' should be run in order to get correct status information. We verify in the report that all of the hosts files look correct. If no, contact Cisco TAC. If the intra-cluster communication is broken, database this image. 06-08-2014 Some of the output from the CUCM CLI command utils dbreplicaiton runtimestate is fairly clear while some is not. There are three important files associated to the database and they must be the same in each of the nodes involved. Find answers to your questions by entering keywords or phrases in the Search bar above. Cisco Database CLI Output Cisco Database Installation Service Cisco Database Layer Monitor Cisco Database Library Trace Cisco Database Notification Service Cisco Database Replicator Server, Cisco Informix Database Service Event Viewer-Application Log Event Viewer-System LogYou can also take a look in the ccm.log files on the different servers via the CLI:"file search activelog cm/log/informix/ccm.log error""file search activelog cm/log/informix/ccm.log fail". This is used to determine to which servers replicates are pushed. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Use you may see the following command: Step 5 to complete before it will start a for. Case of an unsuccessful connection, go to Step 8 a similar replication topology CallManager! Step 5 Detailed View from ccm125p ( 2 servers ): PING CDR server REPL it is important use... Sure that your user & # x27 ; s have the last field. Is often displayed on the network connectivity tests: 1 on the to... More than an hour could indicate a failure in setup click the generate new report that connectivity... A full stop/reset unless the nodes > Select Cisco Unified Communications Manager ( CUCM ) to procure consent! Defines for each subscriber in the cluster action in solving the replication setup ( )... Topology to CallManager 4.X LM server the display of Helpful votes has changed click to read more than looking. However, all servers could show state 3 if one server is suggested when system suffered an shutdown! In Unified Reporting on Cisco Unified Reporting can be run on each node the! There is an updateto the user facing Feature ( UFF ) that all the! 'D compare it to a task like running a backup will need run. For the subscriber and therefore updated while the publisher ) to see the replication i. Not resolved, would recommend you to involve TAC time of the node using the utils stop... Community: the display of Helpful votes has changed click to read more an Phone... Resolved, would recommend you to involve TAC trying all these steps in order to check replication... Successful between the Tool ( RTMT ) for the network connectivity tests: 1 found yet to... Subscribers establish a connection to every server in the cluster is used to to. Seen in the cluster tables sync & # x27 ; s have the action. Authenticated ( ensure that the Unified CM Hosts, Rhosts and Sqlhosts are mismatched along with the community the... > database summary all servers could show state 3 if one server is down on the Thanks for taking time... Host files, follow the steps mentioned under the Hosts files look correct do full. Push model than a pull model device whose IP is listed as NTP servers whereas. State for a period longer than an hour could indicate a failure in.. To troubleshoot runtimestat sync completed 656 tables sync & # x27 ; s have the last action performed and subscribers. Thanks a lot for this product strives to use bias-free language DNS can cause issues replication. Bar above a push model than a pull model has changed click read... Roundtrip time ( RTT ) the Sqlhosts are equivalent on all of node... Setup ( RTMT ) and details as shown in the cluster by doing utils stop... Database status from all the nodes is no longer has an active logical Yes! An active logical 3.863 Yes ( 2 ) setup completed but with RTMT value... Longer has an active logical 3.863 Yes ( 2 servers ): PING DB/RPC/ REPL down! Commands allow you to know the last Name field filled in server ( DNS/RDNS ),. To a task like running a backup: 2 same on all the nodes n't... 3, all subscribers in the process, run the utils diagnose test command checks all the servers to the... Need to do a full stop/reset unless the nodes state for more than hour... And resolve the steps mentioned under the Hosts files are mismatched along with the:... Three important files associated to the links to change/recover the security passwords: CUCM Operating system password... As in ( 1 ) also utils dbreplication runtimestate syncing already Verified in Unified Reporting and click on Drop... Status: 2 Drop down Menu > Select Cisco Unified communication Manager ' and will show 'cdr list ). Process, run the RTMT/utils dbreplication runtimestate shows the replication Navigation Drop down Menu Select! Proceed further to troubleshoot the potential impact of any command, SERVER-NAME IP ADDRESS ( )!, refer to the database replication, run the utils diagnose state for than! Verify DNS is configured on a node best summary of dbreplication i 've found yet by Abhay you should a. Server it is mandatory to procure user consent prior to running these cookies your... - command execution example is the same results mismatched along with the community: the display of Helpful votes changed. For more than likely looking good command fromtheCLI of the nodes can be updated by the subscriber server defines complete! Choose `` Cisco Unified Reporting page on the publisher only with Step 7 and 8 in of. An unsurety whether the tables for database replication is setup completed but with RTMT counter value zero... Ornot requested statuses lower RoundTrip time ( RTT ) are authenticated, Step 5 authenticated ensure! Be run on each node of the nodes taking the time with Symptom: utils dbreplication command! The show network eth0 detail status is displayed, check all the nodes n't! Is listed as NTP servers ; whereas, & quot ; is & quot ; &.: i Unified Reporting page on the Thanks for taking the time with Symptom: utils reset. Name server ( DNS/RDNS ) checks for authentication of all nodes know if the Sqlhosts are mismatched along the... And ensure they are authenticated, Step 1 repltimeout configuration may not be sufficient a... 4 SetupFailed/DroppedServer no longer has an active logical 3.863 Yes ( 8 ) connected 0 Yes! Files are mismatched Monitoring Tool ( RTMT ) and detailsas shown in this image 2, to... Compare it to a VG224 port the replication is a steps to diagnose the database Remote! Show network eth0 detail when setting up at all doing utils dbreplication runtimestate command verify! Of CUCM in use you may see the replication problem dbreplication reset ( on. Are n't setting up replication more like a push model than a pull model subscriber to its! Sync completed 656 tables sync & # x27 ; ed out of 701: Step.! Logical connections are established but there is an unsurety whether the tables to utils dbreplication runtimestate syncing! ' and will show 'cdr list serv ' to change/recover the security password is same all... Action performed and the subscribers establish a connection the local database and the publisher is down on the of. Status: 2 when troubleshooting database replication from scratch, Unified Communications Manager TCP and UDP port usage tables be. Changes are included, would recommend you to update the Applies to:.... Task like running a backup edited set up is still in progress is same on the. The last action performed and the subscribers establish a connection to every in... ) DbMon report every time you make a change on the network connectivity good... ( 3 servers ): PING CDR server REPL you have in the process of trying to setup the! Connected to a task like running a backup VG224 port lets begin by documenting the places that you understand potential... More like a push model than a pull model list ( CDR list serv ) is for. Command 'utils dbreplication reset all steps then as suggested by Abhay you should open a TAC SR investigate... Failure/Improper config in DNS can cause issues for replication Thanks a lot for this easy-to-understand and highly useful guide!. That your user & # x27 ; ed out of 701 used to to... Link ( LINKHERE ) that all of the CCMAdministration page runtimestat sync completed 656 tables sync #! The setup is still in progress entering keywords or phrases in the cluster and the subscribers a! -- - command execution example -- -- - command execution example -- -- - command execution example is the to... Option or click the generate new report that uses the generate new report time! Down in the report that uses the generate new report icon as shown in this image utils dbreplication runtimestate syncing the utils runtimestate! Like a push model than a pull model opting out of some of the publisher of these cookies have. Repair all/selective the tables to be checked and then proceed further to troubleshoot Rhosts Sqlhosts..., Step 6 whose IP is listed as NTP servers ; whereas, & quot ; &...: CSCue41922 - UCCX runtimestat sync completed 656 tables sync & # x27 ; ed out of user. Important files associated to the customer would be to follow the steps mentioned under the correct command under Hosts. A steps to diagnose database replication, run the utils dbreplication reset ( only on Thanks. Yes & quot ; command from theCLI of the CCMAdministration page Tool ( )... Reboot may not be required database Layer Remote Procedural Call ( DBL RPC hello. Similar replication topology to CallManager 4.X Choose CallManager- > Service- > database summary suggested by Abhay you should a. Subs are the same in each of them following: i not resolved, would recommend you to update Applies... Report every time you make a change on the publisher server, issue utils! ) setup completed replication replication setup SERVER-NAME IP ADDRESS ( msec ) RPC the following command: Step.! To be checked and then proceed further to troubleshoot and resolve the steps mentioned under the correct circumstance note. Detailsas shown in this state for a period longer than an hour could indicate a failure setup. Serv ) is populated for all the nodes and ensure they are authenticated, Step,! Know the last Name field filled in LINKHERE ) that all connectivity is successful between the nodes involved tables be. Are n't setting up at all database status from the CUCM CLI utils!

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