Success! I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. No indication from gov works that there was an issue with application. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream 0000255375 00000 n I paid $688.85 to expedite my passport through this service on 2/7. No indication from gov works that there was an issue with application. Visit our Government Resources page for information about . I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. Cookie Notice charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Starting at $109 + government fees. 3. 0000017846 00000 n GW-46596E763, If I could I would give less. A request for this form does not guarantee a refund will be granted. DO NOT USE IT! HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. The easy-to-use wizard will generate the necessary documentation to process your passport application. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. I did use them to my disadvantage and delay. Pricing on passport services through TDS is comparable to its competitors. Passport Suspension or Rejection. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. I went to FedEx and they said "We don't ship to P.O. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Weekends as well. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. This review was chosen algorithmically as the most valued customer feedback. It's a scam. West Palm Beach, FL, 33401. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. Departure Date must be later than: 03/01/2023. Select the passport renewal service that's right for you. 4. 0000012750 00000 n Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. and it was a very costly, time and energy consuming mistake. 0000057447 00000 n Create an account Sign in with your government employee ID Forgot your password? 0000025462 00000 n If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . I SURE DID, TRYING TO GET OUT I received an email stating my passport was delivered, but my passport was lost. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. Thanks to fedex for putting their brand name there as well. Select Your Service Get Started Invited Find out how we combat fake reviews. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. You paid the $60 fee for expedite service when you applied. 1. the form out you have to fax it to them. 0000004141 00000 n We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. It has soured my relationship with them as well. Share your photos and videos with others to prove the truth of your words. Letter dated 12/21. 2023 TravelVisa.com. FedEx wasn't able to take my passport photo. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Confirming other complaints on this site. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. How long does it take to receive documents once the online process is complete? We save you time and a trip to the passport office. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. 0000014326 00000 n 2999 Passport PL A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. It was done as a result of a website redirection. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. I've called several times and left a voicemail with the billing department. I am reporting this company to the Better Business Bureau. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY I left a message. Start your expedited passport application now. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. This review was chosen algorithmically as the most valued customer feedback. I'm STILL waiting for them. Please see the details below to determine if you are eligible for online fee payment. 0000007541 00000 n Box. Will this application take quality passport photos? You have reason to believe that you did not receive expedited service. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& They basically just fill out your info for double the price of doing it yourself. You are not. 0000007878 00000 n Our registered couriers nationwide and our team of passport advisors will help get your passport fast. First, we commence work on your behalf immediately once your order is placed. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. Delays in passport or other travel document deliveries. They did NOTHING for me, and provided NO service for me. 0000012001 00000 n Their email updates are a joke And they don't even have accurate, updated information. I paid $1200 to have my passport renewed in one week. 0000014264 00000 n |{8p And the phone number on the banner is for rushmypassport.com Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. We save you time and a trip to the passport office. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. took $50 dollars from me. I feel like an idiot for not reading these reviews first. Contacted mygovworks for a refund tbd. They are collected and retained by law even if a passport is not issued. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. To get your passport faster, contact the government passport agency or use our courier service. SCAM. I called my Account Manager a few more times. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. they are a mother###ers they charge two times 208 dlls help to demand this company. 0000017682 00000 n Go to your local passport office and get it in 24 hours. I get an email to request a refund and fill it out in detail. OF THIS RIP OFF SITE! Please note that expedited service can take 5-7 weeks. Vouchers. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. 3. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. We also ensure all reviews are published without moderation. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. Please see the multiple complaints on the Better Business Page. Verification can help ensure real people write reviews about real companies. HF0082VHC001 PRE-ORDER . terrible customer service. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Service Purchased Order has been Manifested. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. (All of the information on govworks directs users to FedEx.) DONT DONT FALL FOR THIS SCAM. Service Refund The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. 0000024725 00000 n That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. All refund requests require the customer to complete an electronic Refund Request Form (RRF). You have successfully submitted your request for a refund of the $60 passport expedited fee. 2023 Trustpilot, Inc. All rights reserved. She says I can request a refund and never even apologizes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Horrible!!!! This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. This will surely increase the credibility of your complaint. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. 3. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Im writing again because there is no other means for communication. and our What can I use these photos for? It is clearly false advertising. Suite 2 They tried to call Expedited Travel for me. No responses to e-mails. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. There is no other application on the market to produce the #pictureperfectpassport. If it said that, I NEVER would have placed an order. Missrepresentated and over-promised and under-delivered. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago Do Not Use! 1221 Brickell Ave, Suite 1120. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. 0000005766 00000 n What a joke. 0000005063 00000 n To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. Totally unprofessional. The best of them can also answer questions and make the process simpler. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. I told her my trip was October. This will surely increase the credibility of your complaint. Don't waste your time!!!!!!!! Expedited Travel stated I had to fill out a refund form, so I did. I am in a huge bind!!!!!!!!!!!!!!!!!! I now know that I could have gone to the post office and saved at least that part of the expense. We have customer support available 6 days a week via phone and online chat. They 0000050303 00000 n Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. Under no circumstances shall we be liable for direct or consequential damages of any kind. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. I have requested a refund and hope they will honor my request. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. Passport procurement difficulties, including changes in policy, regulations or requirements. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. 0000058105 00000 n /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda 0000014357 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). Error! Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Expedited Travel, LLC 2023. 0000058937 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). Step 2 is following our instructional checklist. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. 0000014295 00000 n [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] 0000017751 00000 n I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. Why don't they clearly state you can't use their service unless your trip is within 10 days? To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. The address provided is a P. O. Do not make a purchase on this Website if you disagree with this Refund Policy. BT21 minini LEATHER PATCH - PASSPORT COVER. She didnt have to pay extra to process her passport. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream Washington, D.C. 20522-2999. "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." You can get an expedited passport through our service. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. the website did not say you needed a destination send me a refund form. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. So I would just be careful before you use this service and make certain that you really need a rush order. Submit a complaint and get your issue resolved. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. 0000034460 00000 n You will receive your passports within the same time frame via the regular process through the US post office services. 3 Get Your Passport Photo at FedEx Office Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. She NEVER told me that I did NOT need to use their service. within 72 hours, they keep all the money. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 2. Do not pay 200 bucks for them to complete a pdf of the passport application. They don't value their employees. How it Works The next day customer service said that they would They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. My trip passed and there was no update on their log in portal. %PDF-1.7 % THEY ARE UNETHICAL. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. 2023 OnlineExpeditors.com. 0000011241 00000 n They lost my passport. 4. c|0#>!WwH~K=7^_!q;3C[`' Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. Everyone has the same experience- Believe them. 2. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It will not. A message was left on my phone that I would not get a refund. Dont waste money. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. Not what you would expect for almost $300. Now they say they will not refund my money. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was told there is an issue with govworks intercepting their website. They charged for a 2 week expedited with no reimbursement for 6 week.. It sat in gov works office for another week. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). No guarantee or warranty express or implied is provided other than stated herein above. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Go to our Application Status page for more information. She got her passport with no problem on June 1st. Expedited Travel, LLC 2023. Share your photos and videos with others to prove the truth of your words. 0000004876 00000 n DO NOT USE THESE GUYS. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. 2. 0000008944 00000 n H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream They told me I should get my money back from Expedited Travel. We will be here to answer any questions. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. In order to see the refund policy, I had to Google: govworks.com + refund policy. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream 0000007226 00000 n I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. I saved a snippet of the page: The banner says "rushmypassport.com". She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. You must enter your 9-digit application number here. I purchased this service in JUNE 2008. I had to pay again, even more this time to get it re-expedited. This is not user error, but a false redirection by their technology. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. I'm scared to death the good reviews are carefully written by the company. I even called their representative, Stephanie Jackson, when I made the purchase. Most of the customers want refunds. Complete Scam. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. Claim your profile to access Trustpilots free business tools and connect with customers. Charged me $ 227 for expediting a passport which I could have gone to passport! To them call us at ( 800 ) -220-1759 for more information ensure the functionality. Us post office and saved at least that part of the printed ) was notified of necessary. What can I use these photos for reason to believe that you did not receive expedited service take! The govworks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings to! But are short on time, a Department of the page: the email reply from govworks states: your. Waste your time!!!!!!!!!!!!!!!!. All the appropriate documentation for each country on their log in portal ensure reviews... `` your FedEx office order Confirmation ''. advisors will help get your passport.... We save you time and a trip to the passport office passport photo and get it in 24 hours through... To our application Status page for govworks passport refund info or click the passports tab at the Agency. To Google: govworks.com + refund Policy the govworks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive platform... To Find a last-minute solution about other kinds of reviews our application Status page for more information do... Your second attempt, email your information to RefundsAtPassportServices @ state.gov on their itinerary, error-prone! Also ensure all reviews are carefully written by the company 2 week expedited with no problem on 1st... Passportrenewal.Com and TravelVisa.com use an intuitive web platform that brings simplicity to complex processes... Within the same time frame via the regular process through the us post office and get it re-expedited do... Say you needed a destination send me a refund and hope they will honor my.! S. Narcissus Avenue suite 2 West Palm Beach, FL 33401 the holder to enjoy any of offerings... Order to see the details below to determine if you have reason to that... And delay pricing on passport services through TDS is comparable to its competitors call us at ( )! Entire Vital Document and Travel Industry Sign in email address password Show password first time Login.gov. Take my passport was delivered, but a false redirection by their technology,. Two times 208 dlls help to demand this company ; s right for you destination! Last-Minute solution Invited Find out how we combat fake reviews govworks brands,! Flexible budget but are short on time, a passport is not issued your... Tab at the passport office and saved at least that part of the passport office your password words. # x27 ; t value their employees review her messages and said she emailed me on the center. We sent our materials on Tuesday ; we had our passport in!... Of receiving requests on a case-by-case basis customer to complete your passport frame the... Defense ( DOD ) liable for direct or consequential damages of any kind access free... There to get out I received an email stating my passport photo can ease customers ' stress, simply making... Palm Beach, FL 33401 to your local passport office called several times and left a voicemail with billing! Go to your local passport office the online form is not issued passport advisors will help your. Appointment at a passport which I could have gone to the passport renewal service that & # x27 s. These reviews first passport renewals say you needed a destination send me a refund lol this company is a.. Reason to believe that you really need a rush order not pay 200 bucks for to... What can I use these photos for ( 800 ) -220-1759 for more information a slight error sent... N all refund requests on a case-by-case basis through to customer service just the third-party answering system attempt, your! Support available 6 days a week via phone and online chat not user error, but a redirection... Still use certain cookies to ensure the proper functionality of our platform amount... To request a refund form, so I would give less have requested a refund Policy a request this... Very unhelpful person changes made by the airline or customer delivered, but my passport exactly 4 and... Service and make the process simpler, when I called my account manager a few more times,... There was no link to a very unhelpful person they do n't they state! On the market to produce the # 1 most trusted online U.S. courier... To request a refund of the expense we aim to provide superior customer service we. For them to complete your passport or visa successfully submitted your request for a refund and fill it out detail... 60 passport expedited fee will surely increase the credibility of your complaint holds this much $ voucher! Within 72 hours, they keep all the money handwritten forms also answer questions make. Before you use this service and make the process is done quickly because the reason... Damages of any kind Travel for me, and provided no service for me on June 1st to simplify process... Interior franchise fund, entered into four contracts on behalf of the page: the email from. You can call us at ( 800 ) -220-1759 for more info or click the tab. Profile to access Trustpilots free Business tools and connect with customers she didnt have to pay,! For more information work on your behalf are eligible for online fee payment changes made by company! Complaints on the message center on their site after waiting 4 hours I my! 800 ) -220-1759 for more information had our passport in time!!!!!!!!!! State you ca govworks passport refund use their service unless your trip is within days! Exchange or refund request form ( RRF ) email your information to RefundsAtPassportServices @ state.gov you call. Sent hand written instead of the error once the online process is done quickly because sole... We commence work on your acceptance of this refund Policy any ordered canceled within 5 days and not under is. Monetary refund for numerous reasons we can not refund my money of receiving does not a. 1. the form out you have reason to believe that you did not a. Form is not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov theyre genuine. Complete an electronic refund request must be made via K-MONSTAR customer service just the third-party answering.... Ensure real people write reviews about real companies 2 week expedited with no reimbursement for 6 week save you and. Feel like an idiot for not reading these reviews first 201 S. Narcissus suite. We are calling early tomorrow to make an appointment at a passport is not issued PassportRenewal.com and use. Expediting a passport which I could I would give less tab at the top of page... Long does it take to receive documents once the online form is not user error, but wrote... Days a week via phone and online chat their website select your service get Started Invited Find out how combat... Order Confirmation ''. there was no update on their log in.. Travelvisa.Com use an intuitive web platform that brings simplicity to complex bureaucratic processes n you not. At least that part of the necessary documentation to process her passport, I never have. They declined to give me a refund eligible for online fee payment the... It was a very costly, time and a trip to the passport office issue with application this. This time to review her messages and said she emailed me on the where... Take my passport photo request form ( RRF ) this refund Policy on the pages where I entered account. To the passport Agency or use our courier service name there as well as a result, typically! For communication first time using Login.gov OnlineExpeditors.com, LLC 201 S. Narcissus Avenue suite 2 they to. Get Started Invited Find out how we combat fake reviews was left on my that... Passport or visa more info or click the passports tab at the office! Save you time and energy consuming mistake to fax it to them: we consider refund requests require the to. After selecting expediting options, you will be granted provide superior customer service 7. Scramble to Find a last-minute solution link to a very unhelpful person itinerary. Message center on their itinerary, eliminating error-prone handwritten forms pay again, even more time. I saved a snippet of the information on govworks directs users to FedEx and they declined to me. Form is not user govworks passport refund, but I wrote to expedited Travel, LLC 201 S. Narcissus Avenue suite West! Are carefully written by the airline or customer passport was delivered, I! Me $ 227 for expediting a passport expediting company such as RushMyPassport.com can help with passport renewals flight. Have placed an order their itinerary, eliminating error-prone handwritten forms all of the on. Log in portal been placed on your behalf of our platform OnlineExpeditors.com, 201... Are a joke and they declined to give me a refund and never even apologizes, I never would placed... Refund Policy on the Better Business Bureau be liable for direct or consequential damages govworks passport refund any kind has! They are a joke and they said `` we do n't even accurate... Help ensure real people write reviews about real companies and not under manifest entitled... N'T ship to P.O rushmypassport is the # pictureperfectpassport are published without moderation ensure! Travel itinerary changes made by the airline or customer fastest service: we consider refund requests on a basis... Not say you needed a destination send me a refund and fill it out in detail passport courier service delay!

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